FAQ's

Here are our commonly asked questions. Learn more about what to expect from our tidy process.

Start by completing the inquiry form and booking a phone or in-person consultation. During the consultation we discuss your goals for the space, product preferences, and overall budget for the project. Once the project scope and our service offerings are identified, we provide a link to sign a contract, collect a deposit, send date options, and get you on our schedule!

We start by gathering information about you, your family, and how you function in your home. This helps us tailor the project to your individual family needs. We then identify your goals for the space and the need and type of product desired for the space. During the consultation we review the space through photos or in-person assessment. At the end of the consultation you are provided an estimate of time, product budget, and the scope of the services recommended to complete the project.

We tend to book 2-3 weeks in advance. If you need a specific date for moving or a special event, we recommend contacting us as soon as possible to ensure your date is available. We will do our best to accommodate you if you need something more quickly.

The process works best when you are available for questions and can schedule your project on a day that you will be home periodically. We never donate or discard any items without your consent and only you can make the determination of what items should stay and what you are willing to part with. Depending on the spaces being worked in and the amount of decluttering necessary, some projects can be completed by our team independently while others that are more personal in nature may require more input from you. We understand our clients have busy lives and therefore make the best use of your time when you are present, allowing you to flow in and out of the space to tend to your other daily responsibilities.

Decluttering is always a part of organizing but level of which you purge is unique to each individual. Many of our clients find they are keeping things they don’t need or want as we go through items to organize a room. Some clients choose to keep everything. We are not here to guilt you into giving up your items or turn you into a minimalist. We create simple systems that help you maintain the space no matter how many things you keep.

We take a carload of donations and prioritize local non-profits. We do our best to ensure specific items are donated to organizations that can put them to good use immediately but there are some items that must go to a general donation center. We remove all trash to the designated location on the property.

We are happy to use your product if it fits the space well and works for the system we create. We then fill in with the organizing product we bring with us to each project based on the previously discussed budget. We are happy to make suggestions on where your remaining product can be repurposed in other areas of the home.

We work with families of all shapes and sizes! We work with single people, empty nesters, seniors, students, home-schooling families, blended families, nuro-divergent individuals, and everything in between. We work with commercial businesses, non-profit organzations, interior designers, real estate agents, and much more!

We love all pets but do appreciate if pets are secured at the time of service. This is for their safety as well as ours, as we find ourselves moving large/ heavy items and in some instances require a door to be open for an extended period of time.

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Estimate Request Form

Complete this form and we will provide you with an estimate of time and project budget within 48 hours. Before you start, snap a 2-3 photos of the space. Not at home? No problem. Photos aren’t required but they do help us give the most accurate estimate of the space.

Please upload up to 4 photos